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Starter at $6\u002Fmonth unlocks commercial licensing, instant voice cloning, 20 Studio projects, and music commercial use with 30,000 credits. Creator at $22\u002Fmonth (first month 50% off) adds professional voice cloning, which produces a higher-fidelity replica than instant cloning, with 121,000 credits. The credit model converts consistently: 1 text character = 1 credit for standard models, and each plan tier roughly triples the monthly allowance. The rollover policy is limited - unused credits roll over for up to two billing cycles on paid plans, but only while the subscription remains active and without downgrading; credits expire if you cancel or reduce your plan.",{"slug":364,"category":23,"name":363,"tagline":644,"letter":365,"logo_class":366,"score":338,"axes":645,"quick_verdict_paragraphs":659},"Calling · SMS · Inside Sales AI",[646,648,650,652,654,657],{"key":607,"name":608,"desc":647,"score":610,"bar_pct":611},"Account creation, pipeline config, email + calendar sync, calling setup",{"key":613,"name":614,"desc":649,"score":610,"bar_pct":611},"Inbox view, Smart Views, calling workflow, activity timeline, mobile app",{"key":619,"name":620,"desc":651,"score":622,"bar_pct":623},"Native calling, SMS, Power Dialer, workflows, AI tools, integrations",{"key":146,"name":293,"desc":653,"score":632,"bar_pct":633},"Email support, knowledge base, response quality, uptime reliability",{"key":629,"name":630,"desc":655,"score":28,"bar_pct":656},"Solo-to-Growth pricing gap, usage-based calling costs, tier progression",80,{"key":635,"name":636,"desc":658,"score":28,"bar_pct":656},"CSV export coverage, REST API, migration tooling, data ownership",[660,661],"Close is purpose-built for sales teams whose primary channel is the phone. Where most CRMs treat calling as an integration - a third-party dialer bolted on via Zapier or a separate vendor subscription - Close ships VoIP calling, SMS, call recording, voicemail drop, and a Power Dialer as native features on the same screen where reps log deals, set follow-ups, and send emails. The result is a CRM where the entire outbound workflow - call, log, send follow-up email, schedule next call, move pipeline stage - happens without switching applications. For high-volume inside sales teams, the elimination of context-switching between a dialer, an inbox, and a CRM is the measurable productivity gain that drives adoption.","Close's AI layer in 2025–2026 has raised the ceiling further. Chloe, the AI sales agent (free in beta on Growth and Scale plans), places calls, qualifies leads, books meetings, and follows up automatically - the kind of automation that previously required a separate outreach platform. AI Lead Summaries on Growth+ condense a lead's full activity history into a paragraph before a rep dials, eliminating the pre-call research step. The Meeting Notetaker transcribes and summarizes every Zoom, Teams, and Meet call on all plans. These are not shallow AI features bolted on after launch - they are architecturally integrated into the calling and pipeline workflow. The trade-off is pricing: the Solo plan ($9\u002Fseat\u002Fmonth, 1 user only) is a meaningful distance from Growth at $99\u002Fseat\u002Fmonth, and teams of two or more reps pay $99\u002Fseat from day one.",{"slug":397,"category":45,"name":396,"tagline":663,"letter":398,"logo_class":399,"score":401,"axes":664,"quick_verdict_paragraphs":679},"Print-on-Demand · 1,300+ Products",[665,667,669,671,673,677],{"key":607,"name":608,"desc":666,"score":610,"bar_pct":611},"Account creation, store connection, first product published",{"key":613,"name":614,"desc":668,"score":638,"bar_pct":639},"Product creator, mockup generator, order dashboard",{"key":619,"name":620,"desc":670,"score":610,"bar_pct":611},"Product catalog breadth, provider network, integrations, AI mockups",{"key":146,"name":293,"desc":672,"score":638,"bar_pct":639},"24\u002F7 support coverage, Sellers Club PRO mentorship, community resources",{"key":629,"name":630,"desc":674,"score":675,"bar_pct":676},"Free plan scope, Premium discount ROI, no-inventory business model",4.8,96,{"key":635,"name":636,"desc":678,"score":638,"bar_pct":639},"Product export, order history, multi-platform publishing",[680,681],"Printify is the largest print-on-demand marketplace by provider count - 90+ print providers across 140+ facilities in 209 countries means you can source the same product from multiple competing suppliers and pick whichever combination of price, location, and quality best fits your customer base. The free plan gives you unlimited product designs, 5 connected stores, and full access to every integration (Shopify, Etsy, eBay, WooCommerce, and more) at $0 forever. There's no inventory, no upfront investment, and no minimum order - you pay only when a customer buys. At 10M+ merchants and 60M+ orders completed, the platform infrastructure is proven at scale.","The trade-off relative to single-provider platforms is consistency. Because you're choosing from competing external suppliers rather than one in-house production network, print quality, packaging, and shipping times vary by provider. A t-shirt from Provider A in the US may print differently than the same product from Provider B - and customers don't see those differences until after the order ships. Managing provider selection, sample ordering, and quality control is the operational overhead that single-provider platforms eliminate. Premium at $24.99\u002Fmonth (annual) adds up to 33% product discounts, which directly improves your margin on every sale.",{"slug":429,"category":60,"name":428,"tagline":683,"letter":430,"logo_class":431,"score":433,"axes":684,"quick_verdict_paragraphs":699},"Invoicing · Time tracking",[685,687,689,693,695,697],{"key":607,"name":608,"desc":686,"score":610,"bar_pct":611},"Time to first invoice, setup complexity, import tools",{"key":613,"name":614,"desc":688,"score":675,"bar_pct":676},"Invoice creation, navigation, mobile app quality",{"key":619,"name":620,"desc":690,"score":691,"bar_pct":692},"Reporting, inventory, payroll, integrations",3.9,78,{"key":146,"name":293,"desc":694,"score":632,"bar_pct":633},"Response time, channels, help quality",{"key":629,"name":630,"desc":696,"score":28,"bar_pct":656},"What you get per dollar vs. category average",{"key":635,"name":636,"desc":698,"score":610,"bar_pct":611},"Export options, lock-in risk, migration ease",[700,701],"FreshBooks is the **best invoicing software for freelancers, consultants, and small service businesses** billing by the hour or project. It wins on setup speed (under 10 minutes to first invoice), a genuinely polished client-facing experience, and built-in time tracking that converts to invoices in one click. Payments include cards, ACH, Apple Pay, Google Pay, and Buy Now Pay Later out of the box - no third-party payment setup needed.","Where it loses: inventory management is absent at every tier, the 5-client cap on Lite hits fast, and payroll is a $40\u002Fmonth add-on. If you carry physical stock, need W-2 payroll built in, or your CPA insists on a specific accounting platform - a full accounting suite is probably the right call. For everyone else billing clients for their time? FreshBooks wins cleanly.",{"slug":463,"category":77,"name":462,"tagline":703,"letter":464,"logo_class":465,"score":467,"axes":704,"quick_verdict_paragraphs":723},"Visual Web Platform · CMS · AI",[705,707,711,713,717,719],{"key":607,"name":608,"desc":706,"score":28,"bar_pct":656},"Fast with AI builder and templates, steepens for CMS, interactions, responsive",{"key":613,"name":614,"desc":708,"score":709,"bar_pct":710},"Pixel-precise CSS, GSAP animations, Figma import, component systems",4.3,86,{"key":619,"name":620,"desc":712,"score":610,"bar_pct":611},"Visual CMS, e-commerce, A\u002FB testing, localization, MCP server",{"key":146,"name":293,"desc":714,"score":715,"bar_pct":716},"Email only, 48-hour SLA, Webflow University, 2,000+ certified partners",3.5,70,{"key":629,"name":630,"desc":718,"score":715,"bar_pct":716},"Free Starter; plans from $15\u002Fmo; Optimize add-on from $299\u002Fmo",{"key":635,"name":636,"desc":720,"score":721,"bar_pct":722},"Code export on paid (one-way); CMS data export per collection",3,60,[724,725,726],"Webflow gives design and marketing teams the ability to build, host, and manage production websites without filing a dev ticket for every change. The visual canvas maps directly to HTML and CSS - which means there are no hidden abstractions, no template constraints, and no surprises in responsive behavior. What you see in the editor is what ships. For teams where design fidelity is a competitive advantage, this distinction outweighs almost every other platform trade-off.","The platform has expanded well beyond its visual builder origins. The CMS handles structured content at scale across blogs, landing pages, and marketing sites; Webflow AI generates page sections that inherit your existing design system; and the Webflow Cloud layer supports deployable web apps alongside static sites. Enterprise teams get publishing workflows, branching, approvals, AEO tooling, and granular permissions - while agencies manage multi-client workspaces with delegated billing backed by 2,000+ certified partners.","The main friction points are consistent across independent reviews: the editor has a real learning curve that requires understanding layout and CSS concepts before it clicks; pricing escalates quickly once you add e-commerce, the Optimize add-on, extra bandwidth, or workspace seats; and code export comes with meaningful limitations - forms stop working, CMS requires per-collection export, and exported code cannot be reimported. Teams building long-term should factor platform dependency into their evaluation explicitly.",{"slug":491,"category":92,"name":490,"tagline":728,"letter":492,"logo_class":493,"score":338,"axes":729,"quick_verdict_paragraphs":746},"Email · Automation · AI",[730,732,734,738,740,742],{"key":607,"name":608,"desc":731,"score":632,"bar_pct":633},"Time to first send, template quality, domain authentication",{"key":613,"name":614,"desc":733,"score":709,"bar_pct":710},"Automation builder, campaign editor, AI sidebar usability",{"key":619,"name":620,"desc":735,"score":736,"bar_pct":737},"Automation power, AI features, channels, integrations",4.7,94,{"key":146,"name":293,"desc":739,"score":709,"bar_pct":710},"Response time, channels, documentation quality",{"key":629,"name":630,"desc":741,"score":28,"bar_pct":656},"What you get per dollar vs. contact count scaling",{"key":635,"name":636,"desc":743,"score":744,"bar_pct":745},"Contact export, automation migration, lock-in risk",3.7,74,[747,748],"ActiveCampaign is the most capable marketing automation platform at the SMB price point. Its 950+ pre-built automation recipes, unlimited workflow actions from Plus ($49\u002Fmo), and the Active Intelligence AI layer give growth-stage teams enterprise-grade automation without enterprise overhead. Predictive sending, AI-suggested segments, and deep ecommerce integrations are capabilities most competitors gate to their top tiers - ActiveCampaign surfaces them from the Pro plan.","Where it loses: the Starter plan's 5-action automation cap is genuinely restrictive - most real welcome sequences hit the ceiling by step 4. Pricing scales by contact count, not just users, so a 20,000-contact list on Plus costs $224\u002Fmonth, not $49. SMS and WhatsApp are separate add-ons, not bundled into base plan pricing. Teams that just need broadcast newsletters will find lighter tools more cost-effective.",{"slug":522,"category":112,"name":521,"tagline":750,"letter":523,"logo_class":524,"score":526,"axes":751,"quick_verdict_paragraphs":763},"Boards · Timelines · Automations",[752,754,756,758,759,760],{"key":607,"name":608,"desc":753,"score":622,"bar_pct":623},"Time to first board, template quality, import tools",{"key":613,"name":614,"desc":755,"score":610,"bar_pct":611},"Board navigation, views, mobile app quality",{"key":619,"name":620,"desc":757,"score":709,"bar_pct":710},"Automations, integrations, reporting, views",{"key":146,"name":293,"desc":694,"score":28,"bar_pct":656},{"key":629,"name":630,"desc":696,"score":691,"bar_pct":692},{"key":635,"name":636,"desc":698,"score":761,"bar_pct":762},3.8,76,[764,765],"Monday.com is the **most adaptable project management tool in the mid-market** - it works as a PM tool, a CRM, an HR tracker, a marketing calendar, and a client portal without needing separate software for each. The multi-column board system lets you build any workflow in under an hour using 200+ templates. Visual dashboards, timeline\u002FGantt, and 25,000 automations\u002Fmonth on the Pro plan give growing teams room to scale without switching tools.","Where it loses: the 3-seat minimum means solo users and 2-person teams pay for unused seats. Seat buckets jump in increments of 5 after the first 3, so odd-sized teams overpay. Automations and integrations are capped at 250\u002Fmonth on Basic and Standard - too low for teams relying heavily on automated workflows. If your team is structure-first with deep dependency chains and OKR tracking, a more opinionated tool may suit you better.",{"slug":554,"category":134,"name":553,"tagline":767,"letter":555,"logo_class":556,"score":558,"axes":768,"quick_verdict_paragraphs":781},"Password Manager · Watchtower · SSO",[769,771,773,775,777,779],{"key":607,"name":608,"desc":770,"score":616,"bar_pct":617},"Trial availability, vault import, cross-platform deployment",{"key":613,"name":614,"desc":772,"score":632,"bar_pct":633},"Vault interface, autofill reliability, mobile quality",{"key":619,"name":620,"desc":774,"score":622,"bar_pct":623},"Secret types, developer tools, admin controls, SSO",{"key":146,"name":293,"desc":776,"score":626,"bar_pct":627},"Response channels, SLA quality, help documentation",{"key":629,"name":630,"desc":778,"score":638,"bar_pct":639},"Per-seat cost, flat team pricing, family plan inclusion",{"key":635,"name":636,"desc":780,"score":638,"bar_pct":639},"Export formats, provisioning integrations, API access",[782,783],"1Password is the **best business password manager for most companies** - 180,000+ organizations including Slack, Canva, Salesforce, and IBM trust it, the flat $19.95\u002Fmonth Teams Starter Pack covers up to 10 members, and Watchtower breach monitoring flags weak, reused, and compromised credentials continuously. SSH key management and SIEM streaming extend it naturally into developer security workflows that no competing password manager matches.","Where it loses: no permanent free tier, autofill has documented edge cases on non-standard login pages, and support for complex account-access issues can run weeks. Teams with U.S. federal government or FedRAMP requirements should look at Keeper. For every other team picking a business password manager in 2026, 1Password is the default recommendation.",{"slug":584,"category":146,"name":583,"tagline":785,"letter":585,"logo_class":586,"score":338,"axes":786,"quick_verdict_paragraphs":799},"Business Phone · Contact Center · AI",[787,789,791,793,795,797],{"key":607,"name":608,"desc":788,"score":632,"bar_pct":633},"Hands-on setup assistance on all plans, 24\u002F7 support from day one, quick provisioning",{"key":613,"name":614,"desc":790,"score":709,"bar_pct":710},"Intuitive platform, one inbox for all channels, mobile + desktop + browser, clean UI",{"key":619,"name":620,"desc":792,"score":622,"bar_pct":623},"UCaaS + CCaaS + social + reviews + AI + video + journey orchestration - broadest in category",{"key":146,"name":293,"desc":794,"score":616,"bar_pct":617},"24\u002F7 phone\u002Femail\u002Fchat on all plans; named onboarding specialists; strong verified record",{"key":629,"name":630,"desc":796,"score":709,"bar_pct":710},"Transparent pricing; Core $15 is genuine entry; Engage $25 bundles call center + live chat",{"key":635,"name":636,"desc":798,"score":691,"bar_pct":692},"CRM integrations (add-on), API, 99.999% uptime reduces migration urgency",[800,801],"Nextiva is a unified communications and customer experience platform - it combines business phone (UCaaS), contact center (CCaaS), live chat, social media management, and AI automation in one subscription. 100,000+ businesses use it, powering over 1 million users and billions of interactions annually. The company is headquartered in Scottsdale, Arizona (founded 2008), backed by Goldman Sachs at a $2.7 billion valuation. Pricing is transparent and per-user: Core at $15\u002Fuser\u002Fmonth covers voice, SMS, video meetings, and team chat; Engage at $25\u002Fuser\u002Fmonth adds inbound call center, live chat, toll-free numbers, and social media management; Scale at $75\u002Fuser\u002Fmonth includes the full AI suite including real-time transcription, NextIQ AI Answer Assist, supervisor monitoring, and full contact center with journey orchestration. XBert, Nextiva's AI Receptionist, handles calls, texts, and chats autonomously 24\u002F7 as an add-on across all plans. 99.999% uptime SLA, SOC2 certified, ISO 27001, and HIPAA compliant.","Nextiva's most unusual characteristic is its verified user satisfaction record. With over 8,000 verified reviews and a 4.6\u002F5 score across a large, authentic review base, Nextiva stands out in a category where most comparable platforms score significantly lower. The AI summary of those reviews highlights: staff consistently described as helpful, knowledgeable, and patient; onboarding and setup described as smooth and methodical; exceptional customer service with representatives who go above and beyond. 24\u002F7 phone, email, and chat support is included on every plan - not a premium tier feature. Documented friction includes response time delays during peak periods and occasional sales process misrepresentation where features did not work as described after purchase.",{"id":803,"axes":804,"brand_color":819,"brand_color_2":820,"brand_color_2_light":821,"brand_color_light":821,"brand_glow":822,"btn_text_color":821,"category":146,"cons":823,"extension":266,"faq":831,"good_for":848,"has_trial":835,"letter":430,"logo_class":853,"meta":854,"name":855,"prices_verified":821,"pricing_features":856,"pricing_note":894,"pricing_plans":895,"pricing_url":913,"pros":914,"quick_verdict_heading":923,"quick_verdict_label":924,"quick_verdict_paragraphs":925,"related_comparisons":928,"related_tools":929,"research_sources":821,"review_sections":943,"score":986,"skip_if":987,"slug":992,"starting_price":898,"starting_price_unit":821,"stem":993,"subtitle":994,"tagline":995,"testing_hours":36,"trial_days":821,"trial_label":996,"trial_url":997,"trust_points":998,"updated":1002,"use_brand_color":1003,"verdict_label":1004,"__hash__":1005},"tools\u002Ftools\u002Fsupport\u002Ffreshdesk.yaml",[805,807,809,811,815,817],{"key":607,"name":608,"desc":806,"score":28,"bar_pct":656},"Free trial quality, initial configuration speed, data center choice, Freddy AI setup",{"key":613,"name":614,"desc":808,"score":715,"bar_pct":716},"Command Center workspace, multi-product fragmentation, agent experience trend",{"key":619,"name":620,"desc":810,"score":616,"bar_pct":617},"Freddy AI Agent + Copilot + Insights, omnichannel, integrations, Freshworks suite",{"key":146,"name":293,"desc":812,"score":813,"bar_pct":814},"Vendor's own support quality, cancellation practices, response times, March 2026 outage handling",2.5,50,{"key":629,"name":630,"desc":816,"score":761,"bar_pct":762},"Growth $19 accessible, Freddy AI sessions add-on, billing trap risk at cancellation",{"key":635,"name":636,"desc":818,"score":744,"bar_pct":745},"Ticket export, API, complex switching when using multiple Freshworks products","#1ABBFB","#0075DD",null,"rgba(26,187,251,0.5)",[824,825,826,827,828,829,830],"Independent user reviews document consistent commercial patterns: billing continues after cancellation requests, refund requests declined, annual subscriptions cannot be cancelled mid-term, and cancellation requires manager approval rather than self-service account management","March 2026 infrastructure outage lasted 8+ days for enterprise customers - no effective failover, backup infrastructure in the same geographic region as the failure, minimal crisis communication, no clear resolution timeline; multiple long-term customers publicly described this as grounds to migrate","Freshdesk, Freshchat, and Freshcaller are separate products requiring separate logins - despite Freshworks marketing them as an integrated ecosystem, long-term customers describe the architecture as 'Frankensteined together' with limited cross-product integration","Freddy AI Agent sessions are a metered add-on - Pro and Enterprise plans include 500 sessions once per account; additional sessions cost $49 per 100; teams with high AI deflection needs must budget for session costs beyond the base plan","Platform UX has regressed for long-term users - verified customers with 5-8 years on the platform describe UX quality declining with each major update: menus changed, views removed, reporting features removed, and dark mode described as 'Temu version' after its 2026 implementation","Own customer support is contradictory for a helpdesk vendor - support responses are described as canned, off-topic, and unresponsive; one customer waited 7 days with no useful reply; another had a demo scheduled and the Freshdesk team simply did not show up","Reporting depth is limited on Growth tier - meaningful analytics for operational decisions require the Pro ($55\u002Fagent\u002Fmonth) plan or above; basic Growth reporting is described as insufficient for teams managing by data",[832,836,839,842,845],{"question":833,"answer":834,"open":835},"Is Freshdesk really used by 74,000 businesses if the Trustpilot score is 1.7\u002F5?","Yes - both are true simultaneously. Trustpilot reviews are self-selected: customers who are satisfied rarely seek out review platforms, while customers with billing disputes, cancellation frustrations, or platform failures have strong motivation to write publicly. A 1.7\u002F5 from 394 reviews against a base of 74,000 businesses represents less than 0.6% of the customer base, and those reviews skew toward specific high-frustration scenarios (billing, cancellation, the March 2026 outage). The G2 score, which uses verified reviewer invitations from the vendor, rates Freshdesk significantly higher across 3,000+ reviews. Both data points are real - the Trustpilot reviews reflect genuine experiences, but they represent the tail of the distribution, not the median customer.",true,{"question":837,"answer":838},"What happened in the March 2026 Freshdesk outage?","In early March 2026, Freshdesk experienced a major infrastructure failure affecting customers in specific regions. Multiple enterprise customers report the outage lasted 8 or more days with their Freshdesk instance fully unavailable. The root cause appears to have been a data center failure, with no effective failover because backup infrastructure was in the same geographic region. Freshworks' response - instructing affected customers to create new instances as a workaround without providing migration assistance - was widely criticized. As of May 2026, Freshworks has not published a public post-incident analysis. Teams evaluating Freshdesk for mission-critical support operations should ask directly about uptime SLAs and failover architecture before signing an annual contract.",{"question":840,"answer":841},"Can I cancel Freshdesk mid-subscription if I need to?","No - per Freshdesk's official FAQ, cancellation takes effect 'at the end of your term.' If you are on an annual plan and cancel in month 3, you continue paying until month 12 with no refund for the unused period. Multiple verified Trustpilot reviews also describe the cancellation process requiring manager approval rather than being self-service, and charges continuing for weeks after cancellation requests were submitted. If billing flexibility is important, evaluate the monthly Growth plan ($23\u002Fagent\u002Fmonth) rather than the annual rate - monthly plans are cancellable at end of each billing cycle, though at a higher per-agent cost.",{"question":843,"answer":844},"What is the difference between Freshdesk and Freshdesk Omni?","Freshdesk is the ticketing-focused helpdesk product reviewed here. Freshdesk Omni is a separate Freshworks product that more deeply integrates email, chat, phone, and social media channels into a single architecture - addressing the multi-login fragmentation issue that long-term Freshdesk customers describe. Freshdesk Omni has different pricing (available at freshworks.com\u002Ffreshdesk\u002Fomni\u002Fpricing). If omnichannel integration without separate logins is a requirement, evaluate Freshdesk Omni during the trial period rather than assuming the standard Freshdesk product will meet that expectation.",{"question":846,"answer":847},"How much do Freddy AI sessions actually cost at scale?","Pro and Enterprise plans include 500 Freddy AI Agent email sessions once per account (not monthly - it is a one-time allocation). After the 500 initial sessions are consumed, additional sessions cost $49 per 100 sessions. A team with 1,500 monthly tickets targeting 50% AI resolution would consume approximately 750 sessions per month - meaning the initial 500 are exhausted in the first month, and ongoing session costs run approximately $125\u002Fmonth beyond the base subscription. Freddy AI Copilot (the in-ticket AI assistant for human agents) is a separately priced add-on - pricing is not published on the public pricing page and must be obtained from Freshdesk sales.",[849,850,851,852],"Teams of 3-20 agents that need a professional omnichannel helpdesk with email, chat, and social ticket management and want to start on a free or low-cost plan before committing to a paid tier","Businesses already using other Freshworks products (Freshservice for IT, Freshsales for CRM) who want a single vendor relationship across their customer-facing and internal support operations","Organizations with data residency requirements that need a helpdesk with regional data center choice at signup - EU, US, India, or Australia - without building custom infrastructure","Larger teams that need AI deflection at scale and are prepared to evaluate Freddy AI Agent's actual resolution rate on their specific ticket types during the Enterprise free trial","l-freshdesk",{},"Freshdesk",[857,861,864,867,871,874,877,881,885,888,891],{"label":858,"values":859},"Email + social ticketing",[860,860,860,860],"✓",{"label":862,"values":863},"Shared inbox",[860,860,860,860],{"label":865,"values":866},"Knowledge base",[860,860,860,860],{"label":868,"values":869},"SLA management",[870,860,860,860],"-",{"label":872,"values":873},"Custom portals",[870,870,860,860],{"label":875,"values":876},"Custom reporting",[870,870,860,860],{"label":878,"values":879},"Freddy AI Agent sessions",[870,870,880,880],"500 (once)",{"label":882,"values":883},"Freddy AI Copilot",[870,870,884,884],"Add-on",{"label":886,"values":887},"Skills-based routing",[870,870,870,860],{"label":889,"values":890},"Audit logs",[870,870,870,860],{"label":892,"values":893},"Sandbox environment",[870,870,870,860],"Freshdesk offers $0 for 1-2 agents for 6 months (essential ticketing and knowledge base, no AI features). Paid plans: Growth $19\u002Fagent\u002Fmonth, Pro $55\u002Fagent\u002Fmonth (most popular), Enterprise $89\u002Fagent\u002Fmonth - all billed annually. The 14-day free trial starts on the Enterprise plan. Freddy AI Agent email sessions: 500 sessions included once on Pro and Enterprise; additional sessions $49 per 100. Freddy AI Copilot is an optional per-agent add-on not included in base plans. Pricing verified from freshworks.com\u002Ffreshdesk\u002Fpricing, May 2026. NOTE: Per official FAQ, cancellation takes effect 'at the end of your term' - you cannot cancel mid-subscription for a refund regardless of reason.",[896,901,906,910],{"name":897,"price":898,"price_unit":899,"desc":900},"Free","$0","1-2 agents · 6 months","Email ticketing, shared inbox, knowledge base, and pre-built reports. No AI features. After 6 months, must upgrade to a paid plan.",{"name":902,"price":903,"price_unit":904,"desc":905},"Growth","$19","\u002F agent \u002F mo · annual","Ticketing, customer portal, multilingual helpdesk, collaboration, analytics, SLA management. No Freddy AI. No custom objects.",{"name":907,"price":908,"price_unit":904,"popular":835,"desc":909},"Pro","$55","Everything in Growth plus custom portals, custom objects, advanced routing, custom reporting, 5,000 collaborators, 500 Freddy AI Agent sessions (once per account).",{"name":321,"price":911,"price_unit":904,"desc":912},"$89","Everything in Pro plus audit logs, approval workflows, skills-based routing, advanced security, sandbox environment, 5,000 collaborators, 500 Freddy AI Agent sessions.","https:\u002F\u002Fwww.freshworks.com\u002Ffreshdesk\u002Fpricing\u002F",[915,916,917,918,919,920,921,922],"74,000+ businesses worldwide - genuine scale that proves the platform handles high ticket volumes reliably under normal operating conditions; Bridgestone, PepsiCo, and Pearson run on it","Freddy AI Agent resolves up to 80% of queries automatically with \u003C2 min average conversational resolution - one of the highest published AI resolution rates in the helpdesk category","Free plan for 1-2 agents for 6 months + 14-day Enterprise trial - more evaluation runway than most helpdesks; the trial starts on Enterprise, giving access to every feature before any payment","Growth plan at $19\u002Fagent\u002Fmonth (annual) is among the most accessible per-agent pricing in omnichannel helpdesk; small teams can use professional-grade ticketing without a large budget","Freddy AI Copilot provides live translation in the ticket thread - agents handle international customers in their preferred language without a separate translation tool","Omnichannel in a single workspace - email, chat, phone (Freshcaller), social media, and WhatsApp tickets all appear in one queue with full customer history visible to the assigned agent","Data center choice at signup - US, India, Europe, or Australia - gives teams with data residency requirements the ability to keep customer data in a specific region from day one","Part of the Freshworks suite - teams that also need IT service management (Freshservice), CRM (Freshsales), or phone (Freshcaller) can use a single vendor relationship for multiple business systems","The most widely deployed helpdesk - strong AI capabilities undercut by documented reliability and billing problems","Quick Verdict",[926,927],"Freshdesk is a multi-channel helpdesk platform from Freshworks - covering email, live chat, phone, and social media ticketing in a unified agent workspace. 74,000+ businesses use it, including enterprise names like Bridgestone, PepsiCo, Pearson, Klarna, and Decathlon. The platform's AI layer, Freddy, includes: Freddy AI Agent (resolves queries automatically, up to 80% resolution rate with \u003C2 min average conversational resolution), Freddy AI Copilot (live translation, reply suggestions, AI summaries for human agents - up to 60% agent productivity improvement), and Freddy AI Insights (proactive analytics for support leaders). Hobbycraft reports Freddy AI chatbots now answer up to 30% of customer questions. Freddy's scope and the platform's 97% omnichannel first contact resolution rate represent real capability at scale.","The independent user review record is serious and needs to be stated plainly: customer satisfaction scores for Freshdesk's commercial practices are among the lowest in the B2B SaaS helpdesk space. The dominant themes across verified customer reports are billing traps (charges continue after cancellation, annual renewals cannot be cancelled mid-term, refund requests are declined), cancellation requiring manager approval rather than self-service, and a March 2026 infrastructure outage that left enterprise customers without service for 8+ days with no failover and no meaningful communication. The platform itself is also described by long-term customers as increasingly fragmented - Freshdesk, Freshchat, and Freshcaller are separate products that require separate logins despite being marketed as one ecosystem. The 14-day free trial starts on the Enterprise plan, giving genuine access to all features before any payment commitment.",[],[930,937],{"slug":931,"name":932,"letter":398,"logo_class":933,"tagline":934,"score":935,"description":936},"pipedrive","Pipedrive","l-pipedrive","CRM · Visual Pipeline · AI Sales Assistant · 100K+ Teams",8.4,"The CRM complement. Connecting Freshdesk to a CRM gives support agents visibility into deal status and customer revenue - so a ticket from a $50K account gets context that changes how it's prioritized. Pipedrive's Freshdesk integration syncs contact records and ticket history bidirectionally.",{"slug":938,"name":939,"letter":523,"logo_class":940,"tagline":941,"score":558,"description":942},"manychat","ManyChat","l-manychat","Instagram · WhatsApp · Chat Automation","The proactive channel layer. Where Freshdesk handles reactive support tickets, ManyChat automates proactive conversations on Instagram, WhatsApp, and Messenger - capturing leads, sending order updates, and answering FAQs before they become support tickets.",[944,951,958,965,972,979],{"num":945,"score":946,"h3":947,"paragraphs":948},"01 · Setup","4.0 \u002F 5","14-day Enterprise trial with no credit card, data center choice at signup - initial setup is fast, full AI configuration requires more investment",[949,950],"The 14-day free trial starts on the Enterprise plan - every feature including Freddy AI Copilot, custom objects, audit logs, and sandbox access is available from the first login without a credit card. This gives teams a genuine evaluation window on the highest tier rather than a limited preview of the entry plan. Setup for core ticketing - connecting your support email address, configuring SLA rules, and adding agents - is fast enough to be handling live tickets within an hour of signup. The Freshdesk Command Center, introduced as the unified agent workspace, brings email, chat, and social tickets into a single view with customer history visible on each ticket.","Data center selection happens at account creation: US, India, Europe, or Australia. This is meaningfully different from platforms that lock data to a single region - teams with GDPR or regional data residency requirements can choose EU data residency from the start rather than negotiating it later. Freddy AI Agent configuration - setting up the knowledge base content, training the AI on your specific product and policy information, and defining resolution paths - requires more deliberate setup time. The official stat of up to 80% AI resolution rate assumes a well-configured knowledge base; teams with sparse documentation will see lower deflection until the knowledge base is mature. Hobbycraft's reported 30% deflection rate after deployment represents a more realistic initial outcome for a typical content library.",{"num":952,"score":953,"h3":954,"paragraphs":955},"02 · Day-to-Day UX","3.5 \u002F 5","Command Center unified workspace is the right direction - multi-product fragmentation and a documented UX regression trend are real friction",[956,957],"The Freshdesk Command Center consolidates email, chat, phone, and social tickets into one queue - the agent workflow is: see a ticket, see the customer's full history, respond, resolve, or escalate, all without switching between tabs. Freddy AI Copilot operates inside this workspace: when an agent opens a ticket, Copilot can generate a reply suggestion, produce a summary of the full ticket thread, translate incoming messages from other languages, and flag sentiment or urgency signals. For agents handling 50+ tickets per day, the Copilot's suggested replies and thread summaries meaningfully reduce the cognitive load of context-switching between conversations.","The multi-product fragmentation is the UX's primary liability. Freshdesk (ticketing), Freshchat (live chat), and Freshcaller (phone) are separate Freshworks products. While they share a Freshworks account, they have separate logins, separate dashboards, and limited data flow between them. A customer conversation that starts as a chat, escalates to a call, and results in a ticket requires navigating across three interfaces to see the full interaction history. Long-term customers with 5-8 years on the platform consistently describe the UX as getting worse over time: menus relocated without notice, reports that existed in previous versions removed, dark mode implemented poorly across browser environments. This is a pattern of accumulated technical debt rather than a single release issue, and it suggests the product prioritizes new feature launches over UX stability.",{"num":959,"score":960,"h3":961,"paragraphs":962},"03 · Feature Depth","4.4 \u002F 5","Freddy AI Agent, Copilot, and Insights across the full omnichannel stack - one of the most complete AI helpdesk feature sets in the category",[963,964],"The Freddy AI suite is the platform's clearest differentiator. Freddy AI Agent handles resolution of repetitive queries automatically: it reads the incoming ticket, searches the knowledge base, and either resolves the issue with a direct response or escalates to a human agent with a suggested action. The email AI Agent operates on a 72-hour session window - all replies within a 72-hour period after the first customer email count as one session - which means session consumption is lower than it might initially appear for multi-reply conversations. Up to 80% resolution rate and \u003C2 minute average conversational resolution are Freshworks' published stats from enterprise deployments with mature knowledge bases. Freddy AI Copilot adds the human-agent layer: live translation, reply suggestions, ticket thread summaries, and sentiment analysis available inside the ticket view.","Beyond the AI layer, the feature set covers the standard requirements for a mid-market helpdesk: shared inbox with collision detection (prevents two agents from responding to the same ticket), SLA management with escalation rules, CSAT surveys after ticket resolution, a customer-facing self-service portal with a searchable knowledge base, team collaboration via private notes and thread management, and over 1,000 marketplace integrations including Slack, Shopify, Salesforce, Jira, and Zapier. The Pro plan adds custom objects - the ability to create data structures specific to your business (subscription records, order details, account configuration) and surface them inside tickets - which enables support workflows that reference internal data without requiring agents to toggle to another system. Freshdesk Omni, a separate product at different pricing, extends this to a more integrated omnichannel stack if the multi-login fragmentation of the standard product is a deal-breaker.",{"num":966,"score":967,"h3":968,"paragraphs":969},"04 · Customer Support","2.5 \u002F 5","User satisfaction with Freshdesk's own support is among the lowest in the category - the March 2026 outage, cancellation practices, and response quality are documented patterns, not isolated incidents",[970,971],"Freshdesk's own customer support is the review's most uncomfortable section to write about a support platform. The independent user review record reflects specific, consistent patterns rather than random dissatisfaction: billing continues after cancellation requests are submitted; cancellation requires manager approval rather than self-service; refund requests are declined even for charges made within 48 hours of a renewal; sales representatives make commitments (credits, plan changes, adjusted invoicing) that billing later says were never internally approved. These are not feature complaints - they are practices that multiple independent customers describe in specific detail, suggesting systemic commercial behavior rather than individual agent errors.","The March 2026 infrastructure outage is the most operationally significant recent incident. Multiple enterprise customers report 8+ days of Freshdesk being fully unavailable, with no effective failover, backup infrastructure in the same geographic region as the failure point, and support teams instructing customers to create new instances as a workaround with no migration assistance. One customer on a 3-year enterprise agreement described it as 'far below the standard expected from an enterprise support platform' and stated they were reviewing the entire vendor relationship. Freshworks has not published a public post-incident report with root cause analysis or remediation commitments as of May 2026. For a support platform managing mission-critical workflows, an 8-day unplanned outage with this response quality is a material reliability concern.",{"num":973,"score":974,"h3":975,"paragraphs":976},"05 · Price-to-Value","3.8 \u002F 5","Growth at $19\u002Fagent is genuinely accessible - value at Pro and Enterprise depends on whether Freddy AI delivers your expected deflection rate",[977,978],"The Growth plan at $19\u002Fagent\u002Fmonth is competitive for full-featured email and social ticketing with SLA management. For a team of 5 agents, the annual cost is $1,140 - less than most alternatives at comparable feature breadth. The free plan for 1-2 agents for 6 months gives solo founders or very small teams a real extended evaluation without time pressure. The 14-day Enterprise trial on all paid plans means the step from free to paid is informed by genuine hands-on experience rather than a feature comparison spreadsheet.","The value equation on Pro ($55\u002Fagent) and Enterprise ($89\u002Fagent) depends heavily on Freddy AI performance against your specific ticket mix. The 500 included AI Agent sessions are a one-time allocation - once consumed, additional sessions cost $49 per 100. A team handling 2,000 tickets per month with 40% AI resolution would consume approximately 800 sessions per month after the initial 500 are exhausted, adding ~$150\u002Fmonth in session costs on top of the per-agent subscription. The Freddy AI Copilot is an additional per-agent add-on on all plans - the pricing is not published on the public pricing page and must be requested from sales. Teams evaluating the Pro or Enterprise plan should request a total cost estimate that includes their expected session volume and the Copilot add-on before committing to an annual contract.",{"num":980,"score":981,"h3":982,"paragraphs":983},"06 · Data Portability","3.7 \u002F 5","Standard ticket export and API access - ecosystem lock-in increases with each additional Freshworks product the company adopts",[984,985],"Freshdesk provides standard data export for ticket records, contact data, and knowledge base articles in CSV format, plus REST API access for programmatic data retrieval. All customer conversations, ticket history, CSAT scores, and agent performance records are accessible for export at any time. The export process is straightforward for teams with a single Freshdesk instance - extracting a full account history before migration is a documented, supported operation. Integration with third-party BI tools (Tableau, Power BI, custom data warehouses) runs through the API, which provides full read access to ticket data, customer records, and analytics.","The practical switching cost increases substantially for teams using multiple Freshworks products together. A company using Freshdesk (ticketing), Freshchat (live chat), Freshcaller (phone), and Freshservice (IT service management) is extracting data from four separate product databases, each with their own export format and API schema. Customer interaction history that spans multiple products - a support chat that became a phone call that generated a helpdesk ticket - may not be exportable as a unified customer journey record. The operational lock-in is therefore less about Freshdesk's individual portability (which is reasonable) and more about the complexity of the full Freshworks ecosystem exit for multi-product customers.",7.3,[988,989,990,991],"You need guaranteed 24\u002F7 uptime for mission-critical support operations - the March 2026 extended outage without failover is a documented reliability risk that has not been publicly addressed with a root cause analysis or remediation plan","You want to be able to cancel your subscription independently without manager approval - Freshdesk's cancellation process requires direct engagement with their sales team, and multiple users report continued charges for weeks or months after cancellation requests were submitted","Your team needs a tightly integrated phone + ticketing + chat experience from day one - the separate logins and limited integration between Freshdesk, Freshchat, and Freshcaller create operational friction that long-term customers describe as a material workflow problem","Your support team currently runs lean and needs reliable, fast support from your helpdesk vendor - the pattern of canned responses, multi-day waits, and missed sales appointments is a documented risk for teams that cannot afford to troubleshoot their own support tool","freshdesk","tools\u002Fsupport\u002Ffreshdesk","We evaluated Freshdesk's ticketing system, Freddy AI automation, omnichannel support, and pricing structure. Here's what 74,000+ businesses - including Bridgestone, PepsiCo, Pearson, Klarna, and Decathlon - actually get, and what a significant volume of independent user reviews is telling us about billing, reliability, and support quality.","Helpdesk · Omnichannel · Freddy AI","Try Free (14 Days)","https:\u002F\u002Fwww.freshworks.com\u002Ffreshdesk\u002Fsignup\u002F",[999,1000,1001],"Free plan available","Omnichannel ticketing","Freddy AI automation","May 2026",false,"Most Widely Used Helpdesk Platform - Strong AI, Serious Reliability and Billing Concerns","9cXw62SlioJu6kz3kof2WRS45Jvhfhgrsy0toq15oa8",[1007,1029],{"slug":1008,"tool_a":1009,"tool_b":1016,"category_color":146},"freshdesk-vs-help-scout",{"name":855,"slug":992,"letter":430,"logo_class":853,"logo_bg":1010,"score":986,"verdict":1011,"tagline":995,"verdict_h3":1012,"verdict_note":1013,"summary":1014,"cta_label":1015,"cta_url":997},"#1A9963","Runner-up","for omnichannel breadth on a strict budget","Free plan 6 months · $19 omnichannel","Email, chat, phone, social, and WhatsApp in one queue from $19\u002Fagent, with Freddy AI claiming 80% resolution and the longest free runway in the category. The trade-off: a trust deficit - billing complaints, a multi-day outage, and criticized support.","Try Freshdesk free",{"name":1017,"slug":1018,"letter":1019,"logo_class":1020,"logo_bg":1021,"score":558,"verdict":1022,"tagline":1023,"verdict_h3":1024,"verdict_note":1025,"summary":1026,"cta_label":1027,"cta_url":1028},"Help Scout","help-scout","H","l-help-scout","#186E83","Winner","Shared Inbox · Human-First · AI Answers","for support quality your customers actually notice","Free plan to 5 users · AI free 3 months","The human-first inbox: email that feels personal, collision detection, 30% volume deflection via Docs, and AI that proves itself free for three months. The trade-off: no native voice, and reporting depth requires exports.","Try Help Scout free","https:\u002F\u002Fsecure.helpscout.net\u002Fmembers\u002Fregister\u002F58\u002F",{"slug":1030,"tool_a":1031,"tool_b":1043,"category_color":146},"zendesk-vs-freshdesk",{"name":1032,"slug":1033,"letter":1034,"logo_class":1035,"logo_bg":1036,"score":15,"verdict":1022,"tagline":1037,"verdict_h3":1038,"verdict_note":1039,"summary":1040,"cta_label":1041,"cta_url":1042},"Zendesk","zendesk","Z","l-zendesk","#065F46","AI Customer Service · Omnichannel · Enterprise","for teams buying AI resolution that demonstrably works","Free trial · Real costs start at Suite","4.8 billion AI resolutions of training data, up to 80% automated resolution, a 96\u002F100 independent AI benchmark, and 1,800+ marketplace integrations. The trade-off: the $19 plan is a decoy - real capability starts at $55 and compounds with add-ons.","Try Zendesk free","https:\u002F\u002Fwww.zendesk.com\u002Fregister\u002F",{"name":855,"slug":992,"letter":430,"logo_class":853,"logo_bg":1010,"score":986,"verdict":1011,"tagline":995,"verdict_h3":1044,"verdict_note":1045,"summary":1046,"cta_label":1015,"cta_url":997},"for budget omnichannel with eyes open","Free plan 6 months · 14-day Enterprise trial","Omnichannel ticketing at $19\u002Fagent with Freddy AI claiming 80% resolution, 74K+ businesses, and the most generous evaluation runway in the category. The trade-off: documented billing complaints, an 8-day 2026 outage, and its own support is the recurring criticism.",[1048,1050,1057],{"slug":584,"name":583,"logo_class":586,"letter":585,"tagline":785,"score":338,"subtitle":1049,"category":146},"We evaluated Nextiva's unified business phone, contact center, social media management, AI receptionist, and customer experience platform. Here's what 100,000+ businesses - from Aqua-Tots Swim Schools to Hyundai's 968 global dealerships - actually get from 17 years of award-winning communications infrastructure.",{"slug":1051,"name":1052,"logo_class":1053,"letter":1054,"tagline":1055,"score":935,"subtitle":1056,"category":146},"quo","Quo","l-quo","Q","Business Phone · Shared Inbox · AI","We evaluated Quo's shared business phone, call routing, Sona AI agent, team inbox, and per-user pricing. Here's what 90,000+ businesses - including Supabase, Keller Williams, Clipboard Health, the Chicago Bears, and 1-800-Got-Junk - actually get from this formerly-OpenPhone platform.",{"slug":1058,"name":1059,"logo_class":1060,"letter":430,"tagline":1061,"score":558,"subtitle":1062,"category":146},"freshservice","Freshservice","l-freshservice","ITSM · Service Desk · Freddy AI","We evaluated Freshservice's IT service desk, incident and change management, ITAM, ITOM, enterprise service management, and Freddy AI capabilities. Here's what IT teams at Databricks, the Kansas City Chiefs, the University of Oxford, Marvel, AMC Theatres, and RingCentral actually get.",[1064,1066,1068,1070,1071,1073,1075,1077,1079,1081,1083,1085,1087,1089,1090,1092,1094,1096,1098,1100,1102,1104,1106,1107,1109,1111,1113,1115,1117,1119,1121,1123,1125,1127,1129,1131,1133,1134,1136,1138,1140,1142,1144,1146,1148,1150,1152,1154,1156,1157,1159,1161,1163,1165,1167,1169,1171,1173,1175,1177,1179,1181,1183,1185,1187,1189,1191,1193,1195,1197,1199,1201,1202,1204,1205,1207,1209,1211,1213,1215,1217,1219,1221,1222,1224,1226,1228,1230,1232,1234,1236,1238,1240,1242,1244,1246,1248,1250,1252,1254,1256,1258,1259,1261,1263,1265,1267,1269,1271,1273,1275,1277,1278,1280,1282,1284,1286,1288,1290,1292,1294,1296,1298,1300,1302,1304,1305,1306,1308,1309,1310,1312,1313,1315,1317,1319,1321,1323],{"slug":1065,"category":5},"adcreative",{"slug":1067,"category":5},"browse-ai",{"slug":1069,"category":5},"castmagic",{"slug":334,"category":5},{"slug":1072,"category":5},"flowith",{"slug":1074,"category":5},"hume-ai",{"slug":1076,"category":5},"jasper",{"slug":1078,"category":5},"mindstudio",{"slug":1080,"category":5},"murf-ai",{"slug":1082,"category":5},"omniseo",{"slug":1084,"category":5},"quillbot",{"slug":1086,"category":5},"synthflow",{"slug":1088,"category":23},"apollo",{"slug":364,"category":23},{"slug":1091,"category":23},"cognism",{"slug":1093,"category":23},"databox",{"slug":1095,"category":23},"dripify",{"slug":1097,"category":23},"folk",{"slug":1099,"category":23},"instantly",{"slug":1101,"category":23},"lemlist",{"slug":1103,"category":23},"lusha",{"slug":1105,"category":23},"nutshell",{"slug":931,"category":23},{"slug":1108,"category":23},"reply-io",{"slug":1110,"category":23},"rocketreach",{"slug":1112,"category":23},"salesflare",{"slug":1114,"category":23},"seamless",{"slug":1116,"category":23},"streak",{"slug":1118,"category":23},"waalaxy",{"slug":1120,"category":23},"zoominfo",{"slug":1122,"category":45},"bidx",{"slug":1124,"category":45},"datahawk",{"slug":1126,"category":45},"gelato",{"slug":1128,"category":45},"goflow",{"slug":1130,"category":45},"katana",{"slug":1132,"category":45},"mrpeasy",{"slug":397,"category":45},{"slug":1135,"category":45},"sellfy",{"slug":1137,"category":45},"shipbob",{"slug":1139,"category":45},"shippo",{"slug":1141,"category":45},"spocket",{"slug":1143,"category":45},"subbly",{"slug":1145,"category":45},"teikametrics",{"slug":1147,"category":60},"adp",{"slug":1149,"category":60},"airwallex",{"slug":1151,"category":60},"bill",{"slug":1153,"category":60},"deel",{"slug":1155,"category":60},"dext",{"slug":429,"category":60},{"slug":1158,"category":60},"gusto",{"slug":1160,"category":60},"melio",{"slug":1162,"category":60},"papaya-global",{"slug":1164,"category":60},"payoneer-wfm",{"slug":1166,"category":60},"playroll",{"slug":1168,"category":60},"quickbooks",{"slug":1170,"category":60},"synder",{"slug":1172,"category":60},"tax1099",{"slug":1174,"category":60},"wave",{"slug":1176,"category":60},"xero",{"slug":1178,"category":77},"activepieces",{"slug":1180,"category":77},"databricks",{"slug":1182,"category":77},"emergent",{"slug":1184,"category":77},"gitlab",{"slug":1186,"category":77},"glide",{"slug":1188,"category":77},"idrive",{"slug":1190,"category":77},"mongodb",{"slug":1192,"category":77},"netlify",{"slug":1194,"category":77},"plesk",{"slug":1196,"category":77},"proton",{"slug":1198,"category":77},"softr",{"slug":1200,"category":77},"tresorit",{"slug":463,"category":77},{"slug":1203,"category":77},"webydo",{"slug":491,"category":92},{"slug":1206,"category":92},"amplitude",{"slug":1208,"category":92},"brevo",{"slug":1210,"category":92},"canva-enterprise",{"slug":1212,"category":92},"getresponse",{"slug":1214,"category":92},"instapage",{"slug":1216,"category":92},"kit",{"slug":1218,"category":92},"later",{"slug":1220,"category":92},"leadpages",{"slug":938,"category":92},{"slug":1223,"category":92},"marketerhire",{"slug":1225,"category":92},"moosend",{"slug":1227,"category":92},"pandadoc",{"slug":1229,"category":92},"similarweb",{"slug":1231,"category":92},"socialbee",{"slug":1233,"category":92},"surfer",{"slug":1235,"category":92},"unbounce",{"slug":1237,"category":112},"airtable",{"slug":1239,"category":112},"asana",{"slug":1241,"category":112},"backlog",{"slug":1243,"category":112},"beautiful-ai",{"slug":1245,"category":112},"clickup",{"slug":1247,"category":112},"gamma",{"slug":1249,"category":112},"jibble",{"slug":1251,"category":112},"lindy",{"slug":1253,"category":112},"livestorm",{"slug":1255,"category":112},"meetgeek",{"slug":1257,"category":112},"miro",{"slug":522,"category":112},{"slug":1260,"category":112},"motion",{"slug":1262,"category":112},"office-timeline",{"slug":1264,"category":112},"prezi",{"slug":1266,"category":112},"reclaim",{"slug":1268,"category":112},"sanebox",{"slug":1270,"category":112},"timedoctor",{"slug":1272,"category":112},"todoist",{"slug":1274,"category":112},"toggl",{"slug":1276,"category":112},"wrike",{"slug":554,"category":134},{"slug":1279,"category":134},"bitdefender",{"slug":1281,"category":134},"copla",{"slug":1283,"category":134},"cro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